Salon Policies
Cancellations
In order to accommodate all guests, I require a minimum of two days notice when cancelling or rescheduling an appointment. Cancellations made less than 48 hours prior to your scheduled time will be charged a 25% fee. Cancellations made less than 24 hours from your scheduled time will be charged a 50% fee. If I am able to fill your appointment time, that fee will go towards your next hair service.
No-Shows
Due to the demand on my time, failure to communicate the need to cancel an appointment and/or failure to show up for an appointment will result in a No-Show Fee of 100% of the scheduled services. This fee must be paid in full prior to reserving a future appointment at Perk. No-showing your initial installation appointment will result in forfeiting 50% of your non-refundable deposit and you will not be able to rebook.
service adjustments
Guests have one week from the day of service to notify me of any changes that need to be made. If I receive this communication after one week has passed, the guest is then responsible for any service adjustment fees.
maintenance
Guests are required to maintain a 6-8 week extension maintenance schedule. This is to ensure the health and safety of your natural hair, which is my number one priority.
Plus Ones
Perk is a cozy space, perfect for the two of us to enjoy a relaxing and fun appointment together. Please refrain from bringing any additional guests to your appointment including children, spouses, and pets.
